Contact information
Contact Information
At Homestead Beauty Co., we want our customers to feel confident when reaching out with questions about products, orders, shipping, or general customer service needs.
How to Contact Us
For customer support, order questions, product questions, or general inquiries, please contact us by email:
Response Time
We do our best to respond to customer messages as quickly as possible. Please allow up to 2 business days for a response.
When contacting us about an order, please include your name, order number, and the email address used at checkout so we can assist you more quickly.
Business Hours
Customer service messages are reviewed during normal business days. Messages sent on weekends or holidays may receive a response on the next business day.
Incorrect Contact Information
Customers are responsible for providing accurate contact information when placing an order. Homestead Beauty Co. is not responsible for missed order updates, shipping notifications, or customer service replies due to an incorrect email address or phone number provided at checkout.
Policy Updates
Homestead Beauty Co. may update this Contact Information Policy from time to time. Any changes will be posted on this website.